Sub-Processor List
Date of Last Update:
This document outlines the list of sub-processors authorized by 24metrics GmbH (“we”, “us”, “our”) to process personal data on behalf of our customers, in accordance with applicable data protection laws and our Data Processing Agreement (DPA).
1. About This Document
As a B2B SaaS provider, we rely on carefully selected third-party vendors (“Sub-Processors”) to support the delivery of our services. We regularly review our sub-processors for security, privacy, and compliance. Below you will find details of each sub-processor, the nature of the service they provide, and the types of data processed.
2. Current Sub-Processors
2.1. Cloud Storage and Computing Services
| Sub-Processor | Service Provided | Location | Type of Data Processed |
|---|---|---|---|
| Google Cloud Platform (GCP) | Cloud hosting, data storage, machine learning | Worldwide (Data Centers in EU/US/Asia) | All customer data processed by 24metrics |
| Hetzner GmbH | Dedicated/cloud servers, compute and file storage | Germany/EU | All customer data processed by 24metrics |
| BunnyNet | Content Delivery Network (CDN) for static file content | Worldwide (with EU servers) | Static files, logs, access data |
2.2. Additional Sub-Processors
| Sub-Processor | Service Provided | Location | Type of Data Processed |
|---|---|---|---|
| Amazon Web Services (AWS) | Backup, storage, compute resources | Worldwide | Backup data, customer files |
| Mailgun | Email delivery (transactional & notifications) | USA/EU | Email addresses, message metadata |
| Cloudflare Inc. | Web security, DDoS protection, CDN | Worldwide | IP addresses, access logs |
Note: The list above includes both current and typical sub-processors used by B2B SaaS companies. Please refer to your latest Data Processing Agreement for the binding, up-to-date list.
3. Sub-Processor Onboarding & Notifications
24metrics GmbH assesses all sub-processors for security and data protection before engagement. Customers will be notified in advance of any intended changes concerning the addition or replacement of sub-processors, as required by our DPA.
4. Data Transfers & Safeguards
Where sub-processors are located outside the European Economic Area (EEA), appropriate safeguards (such as Standard Contractual Clauses) are in place to ensure adequate protection of personal data.
5. Contact
For questions regarding this list, or to request further information, please contact us at:
24metrics GmbH
Erich-Weinert-Str. 13
10439 Berlin, Germany
Email: privacy@24metrics.com